General Terms and Conditions
CK-Studio | Eindhoven, the Netherlands | KvK 96940824 | info@ck-studio.nl | Version 1.1, September 2026
1. Definitions 1.1 CK-Studio: architectural visualization studio established in Eindhoven, the Netherlands, registered with the Dutch Chamber of Commerce (KvK) under number 96940824. 1.2 Client: the natural person or legal entity that requests a quotation from, or enters into an agreement with CK-Studio. 1.3 Parties: CK-Studio and the Client together. 1.4 Agreement: the agreement between the Parties for the performance of the Work, consisting of the accepted quotation, any written confirmation of the assignment, and these General Terms and Conditions (the “Terms”). 1.5 Work: all visualizations, renders, animations, 360° visualizations and virtual tours, and other deliverables produced by CK-Studio under the Agreement, including concepts, drafts and previews. 1.6 Project Files: the working files of CK-Studio, such as project and scene files (for example Archicad or Twinmotion files), 3D models created by CK-Studio, raw and intermediate renders and other source files used to produce the Work. Files supplied by the Client are not Project Files. 1.7 In writing: includes e-mail.
2. Applicability 2.1 These Terms apply to all quotations, offers, assignments, agreements, work and deliveries of services or products by or on behalf of CK-Studio. 2.2 The Parties may only deviate from these Terms if expressly agreed in writing. Such a deviation applies only to the Agreement in question. 2.3 The Terms and the rights and obligations arising from the Agreement apply for the duration of the Agreement. Provisions that by their nature are intended to continue (including those on payment, intellectual property, AI, confidentiality and liability) remain in force after the Agreement ends. 2.4 Any general terms and conditions of the Client are expressly rejected. 2.5 If a provision of these Terms is void or annulled, the remaining provisions stay in force. The Parties will replace the affected provision with a valid one that approaches its purpose as closely as possible. 2.6 If the Client is a natural person who is not acting in the course of a profession or business (a consumer), these Terms apply only insofar as they do not conflict with mandatory consumer protection law. 2.7 CK-Studio may amend these Terms. The version in force on the date the Agreement was concluded applies to that Agreement.
3. Quotations and Agreement 3.1 Quotations are without obligation and are valid for 30 days from the quotation date, unless stated otherwise. 3.2 The Agreement is concluded when the Client accepts the quotation in writing, or when CK-Studio starts work at the Client’s request, whichever happens first. 3.3 The quotation states the scope of the Work, such as the type and number of visualizations or animations, viewpoints, resolution, file formats, the number of included revision rounds and the delivery timeframe. Anything not stated in the quotation falls outside the scope. 3.4 Prices are based on the information available when the quotation was made. If this information changes materially, CK-Studio may adjust the quotation. 3.5 Work requested outside the agreed scope is additional work. It is charged at the hourly rate stated in the quotation or otherwise agreed, and CK-Studio will, where reasonably possible, inform the Client beforehand.
4. Performance and Delivery 4.1 CK-Studio will carry out the assignment with due care, to the best of its knowledge and ability. This is an obligation of best efforts (inspanningsverplichting), not an obligation to achieve a specific result. 4.2 CK-Studio will complete and deliver the Work within the timeframe agreed in the quotation or project schedule. Delivery dates are target dates unless expressly agreed as fixed deadlines. If a target date is exceeded, CK-Studio is not in default until the Client has given written notice of default and a reasonable period to remedy it. 4.3 On request, CK-Studio will inform the Client about the progress of the project within a reasonable, mutually agreed timeframe. 4.4 CK-Studio may have the agreed services performed wholly or partly by third parties, such as freelancers or subcontractors.
5. Client Obligations 5.1 The Client will provide all documentation and information needed for the project (such as plans, elevations, sections, 3D models, material and colour schedules, site information and references). This material must be correct, complete, in a workable format, clearly marked as final where applicable, and supplied in good time so that the Work can be completed within the agreed timeframe. 5.2 If information is provided late, incomplete or incorrect, CK-Studio may extend the delivery time accordingly and may suspend the work until the information is received. 5.3 Additional costs and extra hours resulting from late, incomplete or incorrect information, or from design changes made after the start of the work, are borne by the Client and are charged at the agreed hourly rate. 5.4 The Client will provide feedback and approvals within a reasonable time. The delivery timeframe is extended by the time the Client takes to respond. If the Client does not respond for 30 days, CK-Studio may pause the project and invoice the work performed so far. Resuming the project is subject to CK-Studio’s availability and new planning. 5.5 The Client guarantees that it is entitled to supply and use all materials it provides (such as architects’ drawings, photographs and third-party images), and indemnifies CK-Studio against third-party claims relating to those materials.
6. Revisions, Corrections and Approval 6.1 The number of revision rounds included in the price is stated in the quotation. If none is stated, two revision rounds per deliverable are included. 6.2 A revision round consists of one consolidated set of feedback per stage. Feedback sent in separate batches may be counted as separate rounds. 6.3 Design changes after a stage was approved, changes to the original brief, and further revision rounds are additional work (clause 3.5). 6.4 If the Client finds errors or discrepancies in the Work compared to the agreed brief and the information supplied, the Client must report this in writing within 30 days after delivery. CK-Studio will then correct or supplement the Work as soon as possible, within a reasonable number of working days and at no extra charge. 6.5 The Work is deemed approved once the Client approves it in writing, or when no objection has been received within 30 days after delivery. 6.6 Drafts and previews may be delivered with a watermark and/or in low resolution. They may not be published or used commercially.
7. Nature of the Work; No Rights Can Be Derived 7.1 The Work is an artist’s impression intended to convey an impression of a design. It is not a technical drawing and is not a binding representation of the finished building, interior or product. 7.2 Dimensions, proportions, colours, materials, finishes, landscaping, vegetation, lighting, furnishings, surroundings, people and vehicles shown in the Work are approximate and indicative. The final result may differ. Colours may also differ depending on screen or print. 7.3 No rights or claims can be derived from the Work or from any information or images published by CK-Studio, including on its website. The contract documents, building permits, technical drawings and specifications are the sole authoritative source. In case of any difference, they prevail over the Work. 7.4 The Client is responsible for how the Work is used and presented, including in marketing and sales to buyers, tenants, investors and authorities. The Client will accompany the Work with a clear statement, such as: “Artist’s impression. No rights can be derived from this image. Dimensions, materials, colours and surroundings are indicative.” The Client will inform (prospective) buyers and other third parties accordingly and will not present the Work as a guarantee of the final result. 7.5 CK-Studio is not liable for damage, claims or disputes resulting from differences between the Work and the completed project, or from reliance by the Client or third parties on the Work. The Client indemnifies CK-Studio against such claims.
8. Prices and Payment 8.1 All prices are in euros and exclude VAT and any other costs, such as travel costs, and additional work or revisions. 8.2 CK-Studio may require an advance payment of up to 30% of the quotation amount. Work starts once the advance payment has been received. Further invoices may be sent per milestone, as stated in the quotation. 8.3 Invoices must be paid within 30 days of the invoice date, in full and without deduction, discount or set-off. 8.4 Objections to an invoice must be submitted in writing within 14 days of the invoice date. An objection does not suspend the payment obligation for the undisputed part. 8.5 Final files are delivered, and the licence in clause 10.2 takes effect, only after the invoice has been paid in full. Until then, CK-Studio may withhold the Work. 8.6 If the Client does not pay on time, the Client is in default by operation of law, without notice of default being required. From that moment: (a) the Client owes statutory interest (statutory commercial interest if the Client acts in the course of a profession or business); (b) the Client owes the extrajudicial collection costs according to the Dutch Decree on compensation for extrajudicial collection costs (Besluit vergoeding voor buitengerechtelijke incassokosten), and, if the Client is a consumer, after a written reminder giving at least 14 days to pay; (c) CK-Studio may suspend all work and deliveries and withhold the Work and Project Files; (d) CK-Studio may suspend or revoke the licence in clause 10.2; (e) all other outstanding amounts become immediately due; (f) CK-Studio may terminate the Agreement in writing, without prejudice to its right to compensation; and (g) the Client bears the actual costs of legal proceedings, to the extent permitted by law. 8.7 Payments are first applied to costs, then to interest, and then to the oldest outstanding invoice.
9. Cancellation, Postponement and Termination 9.1 The Client may cancel the Agreement in writing at any time. The Client owes payment for all work performed and costs incurred up to the date of cancellation (including work in progress and commitments to third parties). The advance payment is set off against this amount. If the advance payment is higher, the difference is refunded. 9.2 If the Client postpones the project by more than 30 days, CK-Studio may treat this as cancellation, or reschedule the work at its next availability. Rescheduling may involve a new quotation. 9.3 CK-Studio may suspend or terminate the Agreement, without liability for damages, if the Client fails to meet its obligations (including payment and supplying information), or in case of the Client’s bankruptcy or suspension of payments.
10. Intellectual Property and Licence 10.1 All intellectual property rights in the Work, the Project Files and all related concepts, drafts, methods, styles and know-how remain with CK-Studio. No rights are transferred unless this is expressly agreed in a written document signed by CK-Studio. 10.2 Subject to full payment, CK-Studio grants the Client a non-exclusive, non-transferable licence to use the Work for the agreed purpose: marketing, promotion and sale of the project depicted, including websites, brochures, print, presentations, social media, and permit and planning procedures. The licence is worldwide and unlimited in time unless stated otherwise. The Client may sublicense only to parties working on that same project (such as the architect, developer, real estate agent or marketing agency), and only for that project. 10.3 Use of the Work for the depicted project by the parties involved in it (such as the architect, contractor, buyers, tenants and later owners of the project) is covered by the licence. For use beyond that, such as use for other projects or resale of the images as such, CK-Studio’s prior consent is needed. Consent will not be unreasonably withheld, and an additional fee may apply. 10.4 Project Files are not part of the Work and are not delivered. CK-Studio is not obliged to hand them over. Files supplied by the Client (such as its own design models and drawings) remain the Client’s property. Only if CK-Studio expressly agrees in writing to provide certain files, and for an agreed fee, does this apply, and even then no intellectual property rights are transferred. 10.5 The Client may not remove watermarks or credits, or alter the Work in a way that misrepresents it or harms CK-Studio’s reputation or honour. Technical adjustments such as resizing, cropping for layout and colour correction for print are permitted. 10.6 CK-Studio may use the Work and related process material (such as breakdowns and work-in-progress images) in its portfolio, on its website and social media, and for promotion and competitions, unless the Client requests confidentiality in writing before the start of the project. Information that the Client has identified in writing as confidential will not be published before the Client has made the project public.
11. Artificial Intelligence and Data Mining 11.1 “AI System” means any machine learning model, generative AI tool, algorithm or dataset that is trained, fine-tuned or operated on data, including image, video and 3D generators, LoRAs and embeddings. 11.2 Without CK-Studio’s prior written consent, the Client and third parties acting on its behalf or with material obtained from it may not: (a) use the Work, the Project Files or any part or derivative of them (including previews, drafts, screenshots, frames, crops, textures and models) to train, fine-tune, validate or improve an AI System, or to build a dataset; (b) input the Work into an AI System as a reference, prompt, image-to-image source or style reference to generate images, animations, 3D models or other content that imitates, resembles or is derived from CK-Studio’s work or style; (c) scrape, copy, index or otherwise mine the Work for such purposes; or (d) upload the Work to AI services that store or reuse inputs for training purposes. 11.3 CK-Studio expressly reserves all rights in the Work, including the right to opt out of text and data mining pursuant to Article 15o of the Dutch Copyright Act (Auteurswet) and Article 4 of Directive (EU) 2019/790. This reservation also applies to all Work published on CK-Studio’s website and social media. 11.4 The Client will not allow third parties to do any of the above with the Work, and will inform third parties to whom it provides the Work (such as agencies and publishers) of this article. If CK-Studio finds that a third party has done so, the Client will cooperate in getting that use stopped and the material removed. 11.5 If the Client itself breaches this article, the Client owes CK-Studio, for each breach, an immediately payable penalty equal to the invoice amount (excluding VAT) of the assignment concerned, without notice of default being required. This penalty is without prejudice to CK-Studio’s other rights, including claiming full compensation, injunctive relief, removal of the material, revocation of the licence and termination of the Agreement. 11.6 This article does not restrict the Client’s use of the Work within the licence granted in clause 10.2.
12. Confidentiality 12.1 Each Party will keep confidential all non-public information received from the other Party in connection with the Agreement (such as unpublished designs, plans and commercial information), and will use it only for the purposes of the Agreement. Disclosure to subcontractors is permitted if they are bound by equivalent confidentiality. This does not apply to information that is public, or that must be disclosed by law. A separate non-disclosure agreement may be concluded on request.
13. Liability 13.1 CK-Studio’s liability is limited to direct damage and, in any event, to the invoice amount (excluding VAT) of the assignment, or of the phase to which the claim relates. 13.2 CK-Studio is not liable for indirect or consequential damage, including lost profit, lost sales, delays in sale or planning, missed opportunities, reputational damage, or damage resulting from decisions of the Client or third parties (such as buyers, investors or authorities) based on the Work. 13.3 CK-Studio is not liable for the consequences of incorrect, incomplete or late information or materials supplied by the Client or third parties, for third-party services or software, or for loss of data. 13.4 The limitations in this article do not apply where the damage is caused by intent or deliberate recklessness (opzet of bewuste roekeloosheid) on the part of CK-Studio, or where the law does not permit such limitation. 13.5 Claims against CK-Studio lapse 12 months after delivery of the relevant Work, without prejudice to the complaint periods in these Terms. 13.6 The Client indemnifies CK-Studio against third-party claims relating to the use of the Work by the Client or its sublicensees, to the materials or instructions supplied by the Client, and to the matters in clause 7. Third parties engaged by CK-Studio may rely on the limitations in these Terms.
14. Force Majeure 14.1 CK-Studio is not in breach if performance is delayed or prevented by circumstances beyond its reasonable control, including serious illness or accident of CK-Studio, hardware or software failure, power or internet outages, data loss, cyber-attacks, unavailability of suppliers or third parties, and government measures. 14.2 CK-Studio will inform the Client as soon as reasonably possible and will make reasonable efforts to limit the delay, including by involving third parties where possible. 14.3 Delivery times are extended for the duration of the force majeure. If it lasts longer than 60 days, either Party may terminate the Agreement in writing. The Client then pays for the work performed up to that time. Neither Party owes compensation.
15. Storage of Files 15.1 CK-Studio keeps the Project Files for at least 12 months after final delivery but is not obliged to keep them longer. The Client is advised to archive the delivered Work. Later adjustments or re-renders require a new quotation.
16. Privacy 16.1 CK-Studio processes personal data only as far as necessary for the performance of the Agreement, and in accordance with applicable data protection law (GDPR/AVG).
17. Complaints 17.1 Complaints about the Work must be submitted in writing within 30 days after delivery, and complaints about invoices within 14 days of the invoice date. A complaint does not suspend the Client’s payment obligation.
18. Applicable Law and Disputes 18.1 The Agreement and these Terms are governed by Dutch law. The Vienna Sales Convention (CISG) does not apply. 18.2 The Parties will first try to resolve a dispute amicably. Disputes are submitted exclusively to the competent court in the district of Oost-Brabant, unless mandatory law provides otherwise.